Guaranteed Services = Guaranteed Savings

FedEx and UPS guarantee on-time service and delivery commitments on all domestic, international, and ground shipments. An average 2-5% of all shipments fail the carriers’ service commitments and both FedEx and UPS offer money back guarantees on these shipments. Your organization may not be capitalizing on monetary-credits due for these shipments.

Parcel Payback is a proven a leader in the small package parcel audit and consulting industry. We provide a turnkey parcel audit and recovery service through direct relationships with the carriers to recover your share of credit refunds on failed carrier service commitments and billing errors. By partnering with Parcel Payback, your organization will optimize your logistics and accounting processes with decreased shipping costs and decreased time spent tracking and reconciling carrier invoices.